Privacy policy

The controller of the data collected through Zonadehobbies is Zonadehobbies (on the world.). You can contact us at hola@zonadehobbies.online for any inquiry related to this policy.

We undertake to process your personal data confidentially, lawfully, fairly and transparently, and solely for the purposes described in this document.

Depending on how you use the site, we may process the following categories of data:

• Contact data: the name and email address you voluntarily provide to us in the contact form or when you register.
• Account data: credentials and basic profile information if you create an account (for example, your user role).
• Usage data: pages visited, searches, products viewed or added to the cart, and clicks on affiliate links, for analytical purposes and to improve the catalog.
• Technical data: IP address, browser type, language, device and equivalent data, necessary for the security and operation of the site.
• Communication data: the content of the messages you send us through the contact channels.

We do not request sensitive data or payment data: the purchase and payment are made entirely on the seller's marketplace, never on this site.

We process your personal data for the following purposes:

• To manage and respond to the requests you send us through the contact channels.
• To operate and maintain the site, including security, abuse prevention and resolution of technical incidents.
• To analyze the use of the site in an aggregated manner to improve the catalog, navigation and shopping experience.
• To measure the performance of affiliate links in order to understand which content is useful.
• To comply with legal obligations applicable to us and to respond to requests from competent authorities.

We do not use your data for automated decisions with legal effects on you, nor do we create advertising profiles from them.

We process your data on the following legal bases: your consent (when you contact us or accept the use of non-essential cookies), our legitimate interest in operating and improving the site, the performance of the relationship we maintain with you when you use the platform, and compliance with legal obligations.

You may withdraw your consent at any time, without this affecting the lawfulness of the processing carried out previously.

We use cookies and equivalent technologies to remember your preferences (for example, the language or the light/dark theme), maintain the security of the site and obtain aggregated usage metrics.

You can configure your browser to block or delete cookies. Please note that if you disable strictly necessary cookies, some functions of the site may not operate correctly.

Affiliate links may allow the marketplace to recognize that you arrived from Zonadehobbies. That processing is governed by the marketplace's own cookie and privacy policy.

To operate the site we rely on providers that may process data on our behalf and under our instructions, including: infrastructure and hosting providers, database and authentication providers, analytics services and artificial intelligence providers that assist visitor support.

When you click on an affiliate link and access the marketplace, that third party becomes the controller of your data as an independent controller in accordance with its own policies, over which we have no control.

We do not sell, rent or transfer your personal data to third parties for commercial purposes.

Some of our providers may be located outside your country, so your data may be transferred internationally. In such cases we require contractual guarantees and adequate security measures to protect your information.

We retain your personal data only for the time necessary to fulfill the purposes for which they were collected and, where applicable, the periods required by applicable legislation.

Contact data is retained while there is a relationship or interest in resolving your request; usage data is kept in an aggregated or anonymized form for limited periods.

You may exercise the following rights over your personal data:

• Access: to know what data of yours we process.
• Rectification: to correct inaccurate or incomplete data.
• Erasure: to request the deletion of your data when they are no longer necessary.
• Objection and restriction: to object to or restrict certain processing.
• Portability: to receive your data in a structured format.
• Withdraw consent at any time, when the processing is based on it.

To exercise them, write to us at hola@zonadehobbies.online indicating the right you wish to exercise and the data necessary to identify you. We will respond within the periods provided by applicable regulations.

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration or improper disclosure, including encryption in transit and access controls.

No system is completely infallible. If we detect an incident that significantly affects your data, we will act in accordance with the law and inform you when appropriate.

The site is intended for persons of legal age. We do not knowingly collect data from minors. If we detect that we have received data from a minor without authorization from their representatives, we will proceed to delete it.

We may update this Privacy Policy to reflect legal, technical or operational changes. We will always publish the current version on this page indicating its last update date.

If you have questions about this Privacy Policy or about the processing of your data, write to us at hola@zonadehobbies.online.